On the other hand, the year’s conclusion will be the best time for homeowners to concentrate on their family members and friends, making home management options much more helpful. Don’t start the new year on a bad foot with your residents if you have neglected significant repair or management issues. This can often lead to tenants not renewing their contracts at the following year, then you are left searching for new tenants.
Make property management a priority this coming year rather than just another New Year’s resolution that’s soon forgotten. At Real Property Management Fairmate, we invite you to stick to great property management habits throughout the season and watch how this influences your resident retention.
Check out these two end-of-year resident retention suggestions to start the year off right:
1. Respond Promptly
Nothing is more annoying during the holiday season than waiting in long lines just to acquire less-than-cheerful customer service. During the time you’re an investment property owner, you must use a home management staff that reacts promptly and does so in a skilled and favorable manner. This builds a fantastic connection with your residents and affects their decision on where they will live next year.
2. “Holiday Hours”
Property management is a 24-hour job, with many repair emergencies happening in the middle of the night. Both you and your tenants will be happy when your property management team continues this service through one of the busiest times of the year.
Apply these tips during your 2018 year and see that you can have the best of both worlds with higher retention rates and happy tenants. If you would like more information about the property management services offered by Real Property Management Fairmate, contact us online or call us at 626-691-9749 today.